We have a great team of volunteers and are always happy to extend our team. Some people come to us for a short time and some stay with us for a long time and work in different roles in the service.


Our receptionists are very important to us, they are our first line of contact for many clients. They help clients by welcoming them and helping them to feel at ease. They also do some administration for us which greatly assists us. However, some develop their careers from there e.g. becoming counsellors.


We have great people working as Administrators at our main office base in Falkirk. We are a lively team. The main tasks are office administration, help with email enquires and telephone work.

Intake Counsellors

Presently we have two people who see clients for their Initial Appointment they are our intake workers. These appointments are usually 30 to 45 minute sessions and help clients to decide if couple counselling is appropriate for them. The entry qualifications are counselling skills training and further training will be given.


Our Counsellors are professionals, who have been trained and accredited by Relate Scotland over three years.

To become a couple counsellor, you must have had some training in counselling skills, such as the COSCA Modules, available from local colleges, or other relevant training. Relate Scotland also offers a Foundation course in Counselling Skills. There is a selection process and should you be successful you can begin the Diploma in Couple Counselling training.

Management Committee

Management committee members oversee the running of the service and help to plan for the future. They often come from backgrounds in business or professional life, for example our Treasurer is an Accountant and others have experience of management. The main qualifications are some time, common sense and an interest in the Aims and Objectives of Relationships-Scotland CCCS to help people to have better relationships.